Shipping policy

PROCESSING TIME
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

SHIPPING TIMES
Standard Shipping: 7–15 business days
Expedited Shipping: 5–8 business days (where available)

Shipping times are estimates and may vary due to carrier delays or customs processing. During peak seasons (holidays, sale events) allow extra time.

FREE SHIPPING
We offer free standard shipping on all US orders over $35.

TRACKING
You'll receive a tracking number by email once your order ships. Allow 24–48 hours for tracking to update.

INTERNATIONAL ORDERS
We currently ship within the United States. International shipping availability varies — contact us at support@getsquishly.com for inquiries.

LOST OR STOLEN PACKAGES
Squishly is not responsible for lost or stolen packages once marked as delivered. Contact your local carrier or file a claim with the shipping provider.